Privacy Policy

Last Updated: 10 March 2025

Introduction

Welcome to TopRun. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

By accessing or using TopRun, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of data when you use TopRun:

1. Personal Identification Information

  • Name
  • Email Address

2. Technical and Usage Data

  • IP Address
  • Browser Type and Version
  • Device Information (Operating System, Device Model)
  • Pages Visited and Time Spent on Each Page
  • Click Patterns and Interactions with the App

3. Training Data

  • User-defined trail running training plans
  • Created workouts and scheduled training sessions

4. Cookies and Tracking Technologies

  • Session Cookies (for maintaining login sessions)
  • Preference Cookies (to remember user settings)
  • Analytical Cookies (to improve the service based on user behavior)

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Our Service – Ensuring the app functions as intended, including saving and retrieving training plans.
  • To Notify You About Changes to Our Service – Sending updates related to features and policy changes.
  • To Allow Participation in Interactive Features – Enabling features like calendar scheduling and training plan customization.
  • To Provide Customer Support – Addressing inquiries and resolving issues.
  • To Improve Our Service – Analyzing usage data to optimize performance and user experience.
  • For Normal App Functioning – Ensuring the app's core functionality operates smoothly.

Disclosure of Your Information

We do not sell your personal data. However, we may disclose information under the following conditions:

  • Legal Compliance: If required by law or to comply with legal processes.
  • Protection of Rights: To protect the security, rights, and integrity of TopRun and its users.
  • Service Providers: With trusted third parties who assist in operating our services (listed below).

Third-Party Services

We use third-party services to help provide and improve TopRun. These services may process user data on our behalf:

  • Stripe – Payment processing.
  • Plunk – Email marketing and notifications.
  • Neon – Database hosting.

Each third-party service has its own privacy policy governing data usage.

Security Measures

We implement appropriate security measures to protect your personal data, including:

  • Encrypted data storage.
  • Secure authentication mechanisms.
  • Regular security audits.

Despite our efforts, no data transmission over the internet is 100% secure. We encourage users to use strong passwords and exercise caution when sharing personal data.

Your Rights (GDPR & CCPA Compliance)

As a user, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct inaccuracies in your personal data.
  • Right to Object: Object to certain types of data processing.
  • Right to Data Portability: Request your data in a commonly used format.
  • Right to Withdraw Consent: Revoke consent for data processing at any time.
  • Right to Deletion: Request the deletion of your personal data, subject to legal retention obligations.

To exercise any of these rights, contact us at support@toprun.app.

Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy:

  • Personal Data: Retained as long as the user account remains active.
  • Usage Data: Retained for internal analysis and service improvements, typically for a shorter period.
  • Legal Obligations: Certain data may be retained to comply with legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. If significant changes are made, we will notify users via email or in-app notifications.

Contact Us

For any questions or concerns regarding this Privacy Policy, you can contact us at:

📧 Email: support@toprun.app
🏢 Address: 7b cours du vieux moulin, 05000 Gap, France

By using TopRun, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.